Returns & Exchanges
At Mars By GHC, we want you to be completely satisfied with your purchase. If your fashion items don't fit perfectly or meet your expectations, we offer a hassle-free 30-day return and exchange policy.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached and include the original packing slip to ensure a smooth processing experience.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location near you.
Receive Your Refund
Once our quality team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing